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About Us
There is no need to dread the time and effort it takes to do work on your home. With SMG, it’s easier than ever to pursue the kitchen remodel, landscape renovation, family room addition, or interior decorating you’ve been dreaming about.
We make your project easier.
Spencer Management Group is an Orlando, Fla.-based firm specializing in home improvement project coordination. We provide consulting and management for every phase of your construction project, from concept and design to clean up and close.
Experienced. Professional.
Owner Laurie Spencer brings years of practical experience and knowledge to your construction team. As a long-time Orlando resident and seasoned real estate agent, Laurie has an eye for what looks good and an ear to listen to her clients needs, assuring that the work is done right and on time. Her project coordination efforts began with years of remodeling her own properties and grew as she was often asked to assist friends and family with home improvement projects.
Our approach is hands on and comprehensive.
We take a systematic approach to managing your project, making sure it’s done right. Our steps include initiation, planning, execution, control and closure.
We don’t work for the contractors or service providers…we work for you.
That means you control who does the work and you make the decisions. There is no mark up on products or contractors’ services. You simply pay us for our time.
Communication is key.
Successful completion of a project requires a great deal of communication. We serve as the connection between the property owner and the contractors or service providers, opening the lines of communication and expediting processes. The contractor doesn’t have to wait until you get home from the office to get a question answered, or worse, move ahead when they aren’t sure what they’re doing is right. You have peace of mind knowing that your instructions have been relayed effectively and on time.
We look out for everyone’s best interest.
Our job is to ensure that everyone with a stake in the project - whether it is the client or owner, the architect, the general contractor, the decorator, or the landscaper - receives the support and answers they need. This ensures the best possible result.
Service is an understatement.
Our business depends on referrals; it only makes sense that customer satisfaction is our top priority. Our sole responsibility is making sure you get a result that you’re happy with while keeping your need to be involved to your discretion. We are always available to answer questions and respond to your needs…either by phone or e-mail.
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